Privacy Policy

This policy explains how Digital Bot Solutions Ltd (company number 14470283)(“we”, “us”) collects and uses your personal data when you contact us or use this website. We are the data controller for that information.

What we collect

We only collect data you choose to give us:

• When you make an enquiry — by our contact form, email or phone — we collect your name, email address, and any phone number, company name or message details you provide.
• Technical data — standard server and analytics data such as your approximate location and browser type, where applicable, to keep the site secure and working.

How we use it

• To respond to your enquiry and provide the services you ask about.
• To manage our relationship with you as a client or prospective client.
• To keep records we are legally required to keep, and to keep the site secure.

Our lawful bases are your consent, our legitimate interest in responding to enquiries and running our business, and, where relevant, performing a contract with you.

Sharing

We do not sell your data. We may share it with trusted service providers who help us deliver and store enquiries and run our systems, and with authorities where the law requires. Any provider we use is bound to protect your data and use it only on our instructions.

We don't embed a third-party map — we link out to Google Maps, which only loads if you choose to open it. Our contact form uses Cloudflare Turnstile for bot protection. See our cookie policy for more.

How long we keep it

We keep enquiry and client data only as long as needed for the purpose we collected it, and to meet legal and accounting obligations, after which it is securely deleted.

Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to data portability. To exercise any of these, email info@digitalbotsolutions.co.uk.

You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk, though we'd appreciate the chance to help first.

Contact

For any privacy question, contact Digital Bot Solutions Ltd at info@digitalbotsolutions.co.uk or 020 3488 0291. Registered office: 434 Alexandra Avenue, Harrow, England, HA2 9TW.